Anita Toth
Chief Churn Crusher
Want to write for Entrepreneur too? Apply to join Entrepreneur Leadership network.
Latest
Bill Gates Says Unhappy Customers Are Good for Your Business. Here's Why.
Learning why your customers become unhappy teaches how you can improve the customer experience and build loyalty.
More Authors You Might Like
-
Sherin Shibu
News Reporter
-
Terry Rice
Business Development Expert-in-Residence
-
David Einstein
Co-Founder of Orange Line
-
Kenneth Burke
Vice President of Marketing
-
Chuck Mattera
Former Chair and CEO of Coherent
-
Gloria St. Martin-Lowry
President of HPWP Group
-
Emily Rella
Senior News Writer